1. TURN OFF PRE-COOLING & PRODUCE Before you start anything, you want to make sure pre-cooling and produce are turned off on the machine. Once they are successfully turned off, remove the air tubes and stars and place them on a paper towel or drip tray.

 2.DISPENSE ANY EXTRA FROZEN YOGURT (Use the Freasy Funnel to assist!) Once the stars and drip tray are removed, you’ll want to dispense any remaining frozen dessert product that’s left in the machine. Now, you can still use this product, but it’s recommended that you check with your local health department with their local requirements. If you still want to use the product, recommend doing what’s known as a 50/50 mix. Take 50% of this mix and add it to 50% of the new mix to allow the frozen dessert or ice cream to be as fresh as possible. If you choose to keep the product and don’t use it right away, we recommend a sanitized container with a re-sealable lid.

3. POUR WARM WATER INSIDE THE HOPPER & BREAK UP ANY LEFT-OVER PRODUCT ON THE HOPPER WALLS (IF ANY)
After all of the product has been dispensed, hit the stop button to stop the wash cycle and we can begin the actual cleaning process. The first thing you’ll want to do is thoroughly rinse the machine. Take four gallons of warm water, two gallons per hopper, and place inside the hopper.
Once all the water is in the hoppers, hit the wash cycle to begin the cleaning. While the wash cycle is turned on, take the large brush and start brushing the walls of the hopper. This is done to break up any frozen dessert that’s been left over.
Next, take the smaller brush and clean the mouth of the inlet that’s in the hopper. However, make sure not to go too far down, there’s a rubber elbow that’s down there that can be easily punctured which will cause leaks.
Now that we’ve cleaned the inside of the hopper and broken up all the particles, we can just wait for the wash cycle to end, which is about three to five minutes. During the rinse cycle, you have to repeat this step a couple of times, so that when the water is being dispensed it’s coming out clear. This is when you know that all of the product has been flushed out of the system and you’re ready to move to the next step.

4. SANITIZE BOTH THE INSIDE AND OUTSIDE OF THE MACHINE
Now that all of the warm water has been dispensed we can begin to sanitize the machine. Take two gallons of warm water for every one (1) packet of sanitizer, pour the sanitizer into the water and stir to make sure it’s thoroughly mixed and ready for cleaning. Before you pour the sanitized water into the machine, take a rag or a paper towel, dip it inside the sanitizer, and sanitize the outside of the machine.
Once we’ve entirely wiped down the frozen yogurt machine, we can place the sanitizer inside the hopper. Make sure to distribute the sanitizer so that it’s evenly filled on each side for one gallon, then hit the wash cycle. You’ll need to run through this process  three times so that you can flush the system and make sure the machine is completely sanitized.
While the wash cycle is running, we can take the paper towel that we were using to rinse and sanitize the very top of the hopper. This is to ensure that your frozen yogurt equipment is completely clean and sanitized.

5. DISASSEMBLE THE MACHINE TO CLEAN PARTS
When the wash cycles are complete and you’ve drained the sanitizer from the machine, you can start disassembling the front of the machine. Start taking off the valve body and follow it by removing the handles and valve poles, and place them all by the sink. You will likely have a little bit of drainage since you are loosening the valves, so it is probably a good idea to actually put a paper towel down to soak everything up.
After you have removed the bolts, take the valve body and place it in the sink. Then, remove the blenders while making sure the boot seals come with them. Next, take the air tubes and agitators and place them in the sink to be washed and sanitized.
Once the machine is fully disassembled, we can start cleaning the parts. Using hot soapy water, hot water, and sanitizer, begin the cleaning processing by dropping the parts in the soapy water first. Then thoroughly scrub the parts to ensure they are completely clean. Next you’ll rinse the parts in the hot water followed by the sanitizer, and then finish by let the parts dry in drip tray.

6. CLEAN THE AGITATORS, BLENDERS, VALVE BODY & O-RINGS
So here with the agitators, you’re just taking them apart. Now, with the blenders, you’re just going remove the boot seal, drop that in in the sink. Now, with the air tubes and the valve poles, anything that has the O-rings, you can buy a tool to remove it, but we find, just using a paper towel to remove it is simple enough. So you’re just going take that dry paper towel, bunch it up on the end, and you’ll be able to remove the O-ring.
With the valve body, you’re just going remove the retaining rod and taking each handle out at a time. We’re going remove the large O-rings from the valve body here and now we’re going remove the valve poles. So you can just use your thumb to push up on it, and then you can remove it. If you do find one that’s being a little difficult to push out with your thumb, you use the metal retaining rods to give it a little leverage and push up on it.
So now that the valve poles are off, we’re going have to remove the O-rings. Again, just taking your paper towel and bunching up at the bottom, you’ll want to remove the bottom O-ring on the side valve poles first, so that you don’t just slide it into the top slide here. Now the O-rings, just like putting it on, is going be a little bit more difficult, but once you actually get the bottom one off, you’ll be able to pull those off. Now, when you are putting the O-rings and any of the rubber parts in, you’ll want to inspect them to just make sure there are no rips or tears. If there are, you’ll need to replace those as soon as possible. If not, you just proceed with cleaning them.
Now that we have the valve body, you want to clean the outside with a sponge, just soak that all down. But then to actually clean the openings here, for where the valve poles go, you just take the large brush and clean that out.
Now, for the back where the large O-rings go, there’s going be opening there, so you’re going to use the smaller brush to just clean out any of those, just to break up any product that might be stuck in there. So now that all the parts are in, we’re going finish cleaning them, dip it in the hot water again, sanitize it, and then let it dry.

7. LET THE PARTS DRY AND THEN REASSEMBLE THE MACHINENow that we’ve washed the parts, we’re going let them air dry. If you don’t have time to let it air dry, you could use a sanitized cloth or a paper towel to dry off any of the water. Once the parts are dry, we can start reassembling the frozen yogurt machine. If you’re not familiar with that step, please refer to our Assembly Video